Frequently asked questions (FAQ)

What age children does your service cater for?

Kids Cottage provides long day care services for children aged 6 weeks to 6 years old. Our Gladesville service provides for the 2-5 years age group and the Hunters Hill service provides for 0-6 years age group.

What hours do you operate?

Gladesville: Operates 7:00am – 6:00pm, Monday to Friday, 50 weeks of the year. The service is closed for approximately two weeks over the Christmas/New Year period and closed all public holidays.

Hunters Hill: Infants – operate 8:00am – 4:45pm & 2-5 years – operate 7:00am – 6:00pm Monday to Friday, 50 weeks of the year.  The service is closed for approximately two weeks over the Christmas/New Year period and closed all public holidays.

Can I claim Child Care Benefit?

The Department of Human Services provides families with assistance with the cost of child care fees through the Child Care Benefit Scheme (CCB). The CCB enables certain approved services such as Kids Cottage to offer reduced fees depending on family income.

To obtain information about CCB or find out if you are eligible to receive it, visit the Department of Human Services website or call 13 61 50.

How much does it cost to put my child on the waiting list?

There are no cost. Simply complete and submit the online form or call us.

How do I enrol my child?

Simply complete and submit the online form or call us to talk you through the process.

Do I have to pay for public holidays, even though the service isn’t open?

Yes, this is standard practice and parents are entitled to CCB and CCR. On enrolment carefully read the enrolment forms and polices or procedures relating to the payment of fees

Do you have qualified and experienced staff?

Yes, at Kids Cottage we recognise our educators and carers as being our most valuable resource. Kids Cottage educators and carers are highly qualified and well trained.  We exceed the staffing arrangements required by regulations and in line with our vision to strive for excellence in early childhood education and care.  We provide our staff and educators with ongoing in-service training and meet on a regular basis to share our experiences and professionally develop.

Is food provided?

Yes, a planned and nutritious menu which includes lunch, morning, afternoon & late afternoon tea and snacks is prepared on the premise by a cook.  Also included are dietary and or cultural needs and requirements – please provide your own formula and bottle if required. Kids Cottage is an allergy aware service.

Does the service provide nappies?

No, nappies must be provided by the parent.

Do long day care services follow a set curriculum?

A new Australia wide curriculum has been established for early years learning services by the Commonwealth Government. Childcare centres or (Long Day Care) in NSW are moving towards adopting this curriculum – The Early Years Learning Framework. The Early years Learning Framework – Belonging, Being and Becoming describes the principles, practice and outcomes essential to support and enhance young children’s learning from birth to five years of age, as well as their transition to school.  The Framework has a strong emphasis on play-based learning as play is the best vehicle for young children’s learning providing the most appropriate stimulus for brain development. The Framework also recognises the importance of communication and language (including early literacy and numeracy) and social and emotional development.  This framework is consistent with Kids cottage adaptation of the NSW Curriculum Framework and Reggio Emilia approach in addition to the national quality assurance system.

For more information see Early years learning framework (PDF – 170kb).

Do you offer a transition to school program?

Yes, we offer a full ‘play-based’ preschool program including working together with families and other professionals to ensure your child is prepared with the transition from home and child care to school.  The NCAC has developed a fact sheet for families on Transition to School (PDF 328kb . At Kids Cottage practice based on our framework helps children manage life outside our childcare setting and life after our childcare setting, including school.  This process begins prior to the preschool years.

Why is play Important?

Play-based learning is a a context for learning through which children organise and make sense of their social worlds, as they engage actively with people, objects and representations.

What is the difference between Long Day Care and Preschool?

Both preschools and long day care service types are licensed and regulated by DEC to make sure children are provided with a safe and appropriate environment for their care and wellbeing. For example, both services must provide age appropriate development activities and employ suitably qualified staff such as employ a university qualified early childhood teacher (0-8 years) if they cater for more than 29 children identifying the fact that Early childhood teachers are not trained only for the preschool child. Kids Cottage believe these standards alone are minimum requirements and are not enough to achieve high quality or excellence in early childhood education and care and is why we have adapted other suitable styles and approaches to early childhood education and care.  In addition being a long day care service, Kids Cottage must also meet quality assurance standards that Preschools have only now been required to meet in line with the new National Quality Framework and Early Years Learning Framework.

This makes Kids Cottage an approved long day child care provider by the Australian Government for Child Care Benefit (CCB) and Families who satisfy eligibility requirements for Child Care Benefit may receive payments if they use approved care.  Also preschools are primarily for non working families or families that only require the school hours and long day care primarily cater for families requiring the longer hours such as studying, working but both services provide a preschool program.  What is important is the quality of the program and service. Preschools operate in line with the school terms where long day care operates for most of the year and again catering for the development, well-being and education of the child whilst also supporting the working family by being open for the longer hours.  For more information visit

Is there public transport/off-street parking nearby?

Yes, Gladesville service parking for drop-off and collection is available in the car park located between 10-12 Oxford Street. Public buses are also available from nearby Victoria Road. Hunters Hill service, there is ample short term on-street parking available on Earl Street. Public buses are also available from nearby High Street, Princes Street and Pittwater Road.