An enrolment process is conducted following the acceptance of an offer.
- Generally, within a week of the offer is sent to the parents a visit to the service is organised if it hasn’t already. Included with the offer is an enrolment agreement. Enrolment is a contract whereby Kids cottage guarantees a place. Families will normally be given a week to visit, sign and return the Agreement which must also be accompanied by a Bond payment refundable when the child leaves. When families cannot, or do not, respond by the nominated date, then the Offer lapses. The child remains on the waiting list, but the child is now listed immediately below the last name that is current under the priority of access. Depending on the length of that list there can be no guarantee, therefore, that a further offer will be made at a later time.
- Prior to the initial enrolment visit, the service will consider the language and cultural needs of the family, if a translator or other form of support agency is required for the enrolment visit, the service will work with the family in arranging this.
- On offer, an enrolment package is mailed to the family, this includes an Enrolment form, Family Handbook which is inclusive of the service philosophy, code of ethics, current fee structure and payment details, information on the National Quality Framework, National Quality Standards and the EYLF, information on Child Care Benefit (CCB) and Child Care Rebate (CCR), Kids Cottage Policies & Procedures Indexes, Centre and Family Communication Plan, Orientation feedback form.
- A visit day and time is organised and conducted once an offer of a place occurs and enrolment package emailed to the family. During this tour, the Approved Provider/Nominated Supervisor/Educator conducting the tour will be shown around the service environment providing families with the opportunity to meet the team of educators, staff and the peer group the child will be joining.
- Other necessary information is discussed to allow the family to feel comfortable in the service and to support the service’s efficient operation, giving due consideration to cultural or other specific needs of the family and this includes, but not limited to: the services approaches to programming and the curriculum (Early Years Learning Framework); routines; incursions; excursions; inclusion; meals; transitions; our status as a Sun Smart Service and the responsibility our Service has to ensure Sun Safe practices; educator and other staff qualifications; parent communication plan; Regulations for our state and the Assessment and Rating process under the National Quality Framework; and administration aspects including policies & procedures, signing in and out procedures, fee and payment information. Families are also encouraged to ask any questions or raise any concerns they may have.
- If the child is happy to do so, she or he can spend time with the group, with the parent/guardian remaining in attendance at the service
- Discussions are held between approved provider/nominated supervisor and families regarding confirmation of offer of a place and availability of days, a start date and a process of the child’s settling in period/orientation process at the service is planned in collaboration with families so as to provide the best possible start for the child at the service to suit the needs of the family and child.
- Families are informed of the Priority of Access Policy, and have their position assessed as to how they place within this system. Any matters that are sensitive of nature, such as discussing a child’s medical needs or Court Orders, will be discussed privately with the Approved Provider/ Nominated Supervisor at this time.
- We request families begin to fill out enrolment forms, and provide us with background information so we can accommodate their needs in the Education and Care Service from the first day of their enrolment.
- Should a child speak English as a second language, we request that families provide us with some key words in the language the child speaks at this time so Educators/Staff can assist in meeting the child’s needs.
- Families also need to contact the Family Assistance Office (Centrelink) to have their eligibility for Child Care Benefit assessed. If these details are available, we will complete the child’s formal enrolment. Should a family still need to access this information, we will complete an informal enrolment until these details are finalised.
- Prior to the start date, families will be invited to bring their child into Kids Cottage at a time that suits them so the child and family can familiarise themselves with the environment.
- Prior to the agreed start date for the child, families will need to provide; their completed enrolment form including authorisations – where two parents share custody both must sign the enrolment form; a bond payment; current Immunisation records, Birth Certificate, Passport or other form of identification; current contact information for parents / guardians and emergency contacts; information on children’s additional needs (including medical conditions, health and developmental concerns). This information will be kept at the service premises in accordance with the service policies and the Education and Care Services National Regulations 2011
- The child will not be accepted into the Service without this being completed within the time frame
I wasn’t offered a position. What next?
Its important to understand that if families are not on the online waiting list or do not continue to remain on the online waiting list they will not be considered and will miss out on an offer. However, we also understand that families may wish to view the service before they would like to complete our online waiting list. Families may have also missed out on an offer but would like to continue on our online waiting list. We acknowledge all families should also have the opportunity to view the service before an offer is made but we hope families can understand and appreciate showing every family expressing an interest for a tour while also managing services striving for excellence particularly when not arranged does make it humanly impossible to achieve and can be disruptive to the service. Kids Cottage offers four tour dates through the year in addition to the enrolment visit when an offer occurs.